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Job Context
The Customer Service Associate will be reporting to the Head of Business Development and will be responsible for the communication with customers over the phone and mail. The role requires to have strong communication skills, proactive personal attributes and very high tenacity to achieving results.
Job Responsibilities
Acting as the Front face of Customer Communication
Managing all customer queries over the phone
Creating and Managing Customer Database
Import and Export Shipment Documentation
Processing Internal Communications
Maintaining Communication with Several Internal Stakeholders
Recording and updating all shipping details
Supporting Coordination amongst all departments
Employment Status

Educational Requirements
Bachelor Degree from any Recognized Public or Private University
Additional Requirements
Both males and females are allowed to apply
Fluent English Speaking & Writing Ability
Strong Competence in Microsoft Word and Excel
Ability to Work Independently
Candidates with International Courier Background will be given preference
Freshers with high academic background will have preference
Female Candidates are Encouraged to Apply
Candidates having IELTS or any International English Language Certification will be Preferred
Job Location

Compensation & Other Benefits
Competitive Package based on experience
Other Benefits will be as per company policy

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