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The Customer Service Associate will be reporting to the Head of Business Development and will be responsible for the communication with customers over the phone and mail. The role requires having strong communication skills, proactive personal attributes and very high tenacity to achieving results.
Job Responsibilities
Acting as the Front face of Customer Communication
Managing all customer queries over the phone
Creating and Managing Customer Database
Import and Export Shipment Documentation
Processing Internal Communications
Maintaining Communication with Several Internal Stakeholders
Recording and updating all shipping details
Supporting Coordination amongst all departments
Employment Status

Educational Requirements:
Bachelor Degree from any Recognized Public or Private University

Additional Requirements:
- Both males and females are allowed to apply
- Fluent English Speaking & Writing Ability
- Strong Competence in Microsoft Word and Excel
- Ability to Work Independently
- Candidates with International Courier Background will be given preference
- Freshers with the high academic background will have the preference
- Female Candidates are Encouraged to Apply
- Candidates having IELTS or any International English Language Certification will be Preferred

Compensation & Other Benefits
Competitive Package based on experience
Other Benefits will be as per company policy

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